Who we are

Paul Kleiman PhD PFHEA FRSA


Paul has a national and international reputation as an innovative and expert consultant, facilitator, evaluator and speaker. His work and research spans several fields, and he has been at the forefront of enhancing and supporting learning and teaching in higher education through his ten years as Deputy Director of PALATINE, the UK’s Subject Centre for Performing Arts and, more recently (until 2014) as the Higher Education Academy’s UK Lead for Dance, Drama and Music.

Paul trained and worked successfully as a designer and director before moving into education, and he was one of the founding tutors of the Liverpool Institute for Performing Arts (LIPA). His work and research, particularly in the fields of creativity and assessment, is published and cited widely in books and journals. A list of his publications is available here. He creates and leads workshops, seminars  and training events that help HE institutions and organisations enhance what they do and the way they work, and enables them to identify and develop the strategies to deal constructively with the challenges and complexities they face.

Paul is a Visiting Professor at Middlesex University and Rose Bruford College of Theatre and Performance, a Principal Fellow of the HEA and a Fellow of the Royal Society of Arts. In 2014 he was a member of the Quality Assurance Agency’s Review Panel for the Subject Benchmarks, and he advised the Dept. for Education on the reform of A levels in dance, drama and music. His major report for GuildHE – ‘Excellence in Diversity’ – on the importance, value and impact of smaller universities and small specialist institutions, was published in July 2015. He is an external examiner, a member of the Advisory Board of the Beacon Institute and an external member of the ICMP’s Academic Board.

Paul is in much demand as a consultant, facilitator and keynote speaker, motivating and enabling organisations, groups and individuals to recognise and capitalise on their own creativity in order to enhance their work and working practices.

Paul’s blog is at stumblingwithconfidence.wordpress.com

“As a result of the impact of the workshop on Assessment that Paul Kleiman delivered at the institution, we are implementing a new assessment strategy for making performance at level 5 and 6. The principles that underpin the process are dialogic feedback and negotiated learning outcomes”. (Alison McKinnon, Rose Bruford College)

“Paul, thank you so much. Many of your ideas have stayed with us and helped to define our approach to teaching, learning and assessment. We owe you some debt of gratitude”. (Andy Head,  Head of Dept., University of Hull)

Jo Richler PGCE MSc FLPI


Jo’s work and research has focused on the management of change, with a specific focus on education, and independent learning skills. She gained her MSc in Education Management at MMU, and has worked for twenty five years in further and higher education as a tutor, senior manager and consultant. She has established a formidable reputation as a leader and innovator in libraries and learning services and as a champion of information management, learning skills and inclusion.

From 2005-10 she was the Senior Advisor (HE in FE) for PALATINE, the HEA Subject Centre for Performing Arts, and wrote the major ‘Looking Further’ report on learning and teaching in the performing arts HE in FE sector. She  then worked as a consultant on the HEA’s Change Academy programme.  Recent consultancies include major restructuring projects focusing on library and independent learning services and e-strategy at Sunderland College and South Essex College. Previous education sector clients include Brooke House Sixth Form College in Hackney, City College Norwich, and City College Manchester. Jo was a member of the JISC E-books Working Group, and has worked with the JISC Regional Support Centres, SCONUL, CILIP, CoLRiC and ARLG. 

Jo is an inspiring speaker and facilitator, and she was short-listed for the DfES STAR Award for Outstanding Leadership and Inspiration. She is a Fellow of the Learning and Performance Institute and in 2004 she was awarded the Learning Resources Manager of the Year by the prestigious World of Learning Awards. Jo has particular expertise in learning disabilities, inclusion and diversity training, and she is a trustee of the Delamere Trust and a strategy and policy advise for The Judith Trust. She is also a trained bereavement counsellor and works closely with the charity SANDS.

“Jo is a passionate advocate of learning and sets some tough challenges for the learning world. She believes strongly that people have to be at the heart of the learning process and she is a great innovator”.

Mike Levy, TJ Online magazine